Communication

All official communication material and copy for the Glow platform

This directory contains official communication materials and copy used in the Glow platform. These resources ensure consistent messaging and branding across all touchpoints with users.

Communication Categories

User Notifications

The Glow platform sends various notifications to users based on their roles and actions:

  • Scout notifications: Updates on nomination status and reminders

  • Contributor notifications: Nomination alerts, application requirements, and grant status updates

  • Judge notifications: Review requests, cohort assignments, and approval requirements

  • Voter notifications: Registration confirmations and voting impact updates

Email Templates

Standard email templates used throughout the platform workflow:

  • Nomination notifications to contributors

  • Application completion reminders

  • Eligibility verification requests

  • Wallet connection instructions

  • KYC verification requests (when applicable)

  • Grant approval notifications

  • Payment confirmations

Website Content

The website.md file contains official copy for key website sections, ensuring consistent messaging about the program's purpose, processes, and benefits.

Usage Guidelines

When communicating about the Glow platform:

  1. Maintain a professional, inclusive tone

  2. Use consistent terminology as defined in the glossary

  3. Clearly explain technical concepts when necessary

  4. Provide specific next steps for users when applicable

  5. Include relevant links to documentation for additional information

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