# Communication

This directory contains official communication materials and copy used in the Glow platform. These resources ensure consistent messaging and branding across all touchpoints with users.

## Communication Categories

### User Notifications

The Glow platform sends various notifications to users based on their roles and actions:

* **Scout notifications**: Updates on nomination status and reminders
* **Contributor notifications**: Nomination alerts, application requirements, and grant status updates
* **Judge notifications**: Review requests, cohort assignments, and approval requirements
* **Voter notifications**: Registration confirmations and voting impact updates

### Email Templates

Standard email templates used throughout the platform workflow:

* Nomination notifications to contributors
* Application completion reminders
* Eligibility verification requests
* Wallet connection instructions
* KYC verification requests (when applicable)
* Grant approval notifications
* Payment confirmations

### Website Content

The [website.md](/legal-documents/documents/communication/website.md) file contains official copy for key website sections, ensuring consistent messaging about the program's purpose, processes, and benefits.

## Usage Guidelines

When communicating about the Glow platform:

1. Maintain a professional, inclusive tone
2. Use consistent terminology as defined in the [glossary](/program-information/core-principles/glossary.md)
3. Clearly explain technical concepts when necessary
4. Provide specific next steps for users when applicable
5. Include relevant links to documentation for additional information


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://glow-docs.xrpl-commons.org/legal-documents/documents/communication.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
